Dave partners with Figg to launch cash back rewards

June 2, 2022 – Dave announced their new partnership with Figg to bring credit card style rebates to all Dave Debit Mastercard® members. Dave is a leading challenger bank on a mission to create products that level the financial playing field. This new partnership enables Dave’s members to activate card-linked offers from over 100 top brands, including Burger King, Gopuff, Shake Shack and Redbox.

Dave cardholders will be automatically enrolled and can simply shop with their debit card and experience seamless cash back rewards selected by the cardholder with no additional steps. Brands will see an increase in their promotional reach through this partnership and retailers will benefit as the promotions that are already on their website will now be available to Dave’s members. 

View the full release here: Dave Launches Cash Back Rewards to All Dave Spending Members

Harnessing the power of FOMO

According to our beloved Wikipedia, Fear of missing out (FOMO) is the feeling of apprehension that one is either not in the know or missing out on information, events, experiences, or life decisions that could make one’s life better.

In our world, what could be better than more cash in your pocket? That’s why this month we announced the public launch of our new FOMO messaging functionality. Now Figg publishers can notify users who missed the opportunity to earn a cash-back reward. Through API enhancements, Figg is able to inform publishers when a user redeems an offer that could have been boosted, increasing awareness of offers and ultimately driving program engagement.

How it works

Through two new API fields, Figg is able to notify publishers of both the “potential award” and “actual award” associated with each offer redeemed by a user. With this data, publishers can develop real-time notifications informing users of missed earning opportunities.

At Figg, we strive to provide consumers an offer for every purchase. To maximize relevant offer content available to consumers, we have developed three unique offer structures: automatically on, boosted offers and click to activate.  With automatically on and boosted offers, users can earn without needing to add or activate an offer- it’s a great way for publishers to seamlessly reward their users for having their card product or linking their favorite card to the publisher’s program. Our new FOMO messaging functionality enables publishers, who have users that earn via boosted offers, to send notifications when a transaction is made that could have earned a reward.

A powerful tool

No one wants to feel like they missed out on a great deal or opportunity. By leveraging the influence of FOMO, Figg publishers can drive increased awareness for their program and ultimately more transactions, resulting in more rewards for their users.

 

Are you a bank, financial institution or retailer interested in becoming a publisher of card-linked offers through Figg? Contact us today to schedule a demo of our platform.

TaxAct customer acquisition strategy drives incremental sales during tax season

 

Campaign highlights

  • Effectively used data to enhance targeting 
  • Attracted new customers
  • Improved brand loyalty

“We are absolutely thrilled with how Figg helped us drive revenue and look  forward to a long-lasting partnership” – Derek Blake, Head of Commercial Partnerships, TaxAct

Goals 

TaxAct wanted to boost new customer adoption of their tax preparation software, while also improving brand loyalty with customers that filed with TaxAct in past seasons. With the tax deadline date extended and uncertain marketplace conditions due to the pandemic, TaxAct and Figg partnered together and expeditiously created a strategic campaign to get in-market before the season ended.

“We value Figg’s responsiveness and intense focus on setting up our campaign for success from day one,” stated Alicia Chrapaty, CMO of TaxAct. “Not only did they get our campaign live in less than a week, but they also significantly exceeded our expectations. We credit that success to  their team’s dedication to understanding our performance goals, strong  account management and unique data insights.” 

Strategy 

Figg designed a card-linked offer campaign to drive the use of TaxAct’s flagship  product for two distinct audiences:

  • New customer target (0 purchases in the past year and a half)
  • Existing customer target (1+ purchases in the past year and a half) 

 

Figg and TaxAct structured a competitive cash-back offer to stand apart from the competition and reward customers for choosing TaxAct’s platform for their tax filing needs. The two segmented offers were then distributed across Figg’s private marketplace of card-linked publishers to reach as many customers in the target segments as possible prior to the end of tax season. This approach not only drove incremental demand but also boosted brand awareness for TaxAct.

Results 

The targeted campaign helped TaxAct unlock new audiences and win back lapsed customers during tax season, exceeding TaxAct’s expectations. Following the successful initial pilot, TaxAct was provided with customer insights and four distinct consumer personas. These insights helped inform a second campaign strategy with Figg for the upcoming tax season.

“Figg’s post-campaign analysis and customer segmentation reporting made the insights derived from our campaign actionable,” continued Chrapaty. “It also went a long way in showing our team how much Figg valued our partnership.”

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About TaxAct® 

TaxAct is a savvy, tax-filing solution that provides filers with affordable DIY tax software to successfully navigate the U.S. tax code. As a pioneer in the industry, TaxAct’s products enable all users – regardless of profession, tax bracket or complexity of their return – to quickly and accurately file their taxes all while discovering new ways to leverage their tax situation and improve their financial well-being. At TaxAct, taxes are our expertise, but we don’t see them as the end goal. Rather, we believe taxes are a stepping-stone to possibility. Possibilities that are unique as every filer. Possibilities that help each hardworking American not only claim the money they deserve but also enable them to make smart money decisions. We deliver the power of possibility through straightforward technology to help filers secure their best tax outcome and elevate their financial lives.

To learn more about TaxAct, a business of Blucora, Inc. (NASDAQ: BCOR),  visit www.taxact.com or connect with us on Facebook, LinkedIn, and Twitter

About Blucora® 

Blucora, Inc. (NASDAQ: BCOR) is a provider of data and technology-driven solutions that empower people to improve their financial wellness. Blucora operates in two segments including (i) wealth management, through its Avantax Wealth Management℠ and Avantax Planning Partners℠ brands, with a collective $88 billion in total client assets as of June 30, 2021,  and (ii) tax software, through its TaxAct business, a market leader in tax software with approximately 3 million consumers and approximately 24,500 professional users in 2021. With integrated tax-focused software and wealth management, Blucora is uniquely positioned to assist our customers in achieving better long-term outcomes via holistic, tax-advantaged solutions. For more information on Blucora, visit www.blucora.com.

Figg partners with Quotient to add CPG rebates into its card-linked offer portfolio

September 14, 2021 – Today, Figg and Quotient announced their new partnership to bring product-level rebates to Figg’s card-linked offer programs. Quotient, is a leading media and promotions technology company and through this new partnership will be delivering digital, product-level offers to Figg’s 100M+ enrolled cardholders. SKU-level rebates available on Quotient’s national network will now be available to cardholders across Figg’s bank and publisher network. This new partnership enables Figg’s clients to deliver grocery offers from 2,000+ brand partners, including Clorox, General Mills, and Unilever, complementing Figg’s existing restaurant, retail, and entertainment card-linked offer portfolio.

Quotient’s innovative promotions platform enables Figg to provide more value to cardholders with product-specific offers. Enrolled cardholders simply shop with their linked card and experience seamless personalized savings- rebates selected by the cardholder will be digitally matched to the linked credit or debit card- with no additional steps. Consumer packaged goods (CPG) brands will see an increase in their promotional reach through this partnership and retailers will benefit as the promotions that are already on their website will now be available to Figg’s 100M+ enrolled card.

Consumers will begin to see grocery rebates as part of their card-linked, cash-back offers through the Quotient and Figg partnership later this year. Brands and retailers can find more information on Quotient for digital media and promotions by visiting www.quotient.com.

View the PR Newswire release here: Quotient and Figg Partnership to Bring New Product Savings to 100M+ Shoppers

Action vs. intent: optimizing media in a cookie-less world

Third-party cookies are a driving force behind many aspects of programmatic and digital advertising so what is next for brands whose marketing strategies rely on them? Want a quick synopsis? Download our infographic!

The elephant in the room

Google announced earlier last year that they will be removing the use of third-party cookies in the start of 2022. A third-party cookie is a cookie that is tracked by a website other than the one you are currently using. The information they collect helps create a customized browsing experience for the user. The phasing out of third-party cookies came as no surprise and is something that most marketers were anticipating given the fact that Safari and Firefox had already completed their extinguish of third-party cookies.

HubSpot cited that Google Chrome made up more than 56% of the browser market in 2019. In order to meet the demands of privacy and data security, they are following the direction of other major browsers. As with most major announcements from Google, this specific update will drastically impact the way marketers strategize and implement marketing campaigns.

The impact on advertising and marketing

Publishers who rely on the use of third-party cookies are scrambling to figure out their next move. As Adtelligent recently posted, publishers’ digital ad revenue could be reduced with 52% on impressions without cookies.

With that, IAB Tech Lab together with Winterberry Group wrote that “American companies were ready to spend nearly $19.2 billion on the purchasing of audience data and on solutions to examine this data”.

As a marketer, leveraging a third-party cookie provides a lot of advantages to better understand the behavior and interests of your core consumer. These insights help inform a more personalized experience for their customer via personalized ads and cross-site retargeting. Understanding and targeting ‘intent’ with third-party cookies has been a focus for many years and a successful strategy for many digital marketers wanting to connect their brand with users that have a higher propensity to convert, based on their historical browser behavior. However, the removal of the third-party cookie, will not only create change in the industry but will also force adaption and a shift in strategy to better understand ‘intent’ and target it in an efficient manner.

The shift from ‘intent’ to ‘action-based’ campaigns

Here at Figg, we have always appreciated intent, but have emphasized the value of action vs. intent. Intent, which is defined as “a wish or idea that someone means to carry out” while an action is “something that is done, completed or performed”.

I often use this example, as my wife is retargeted almost daily from Chanel. She loves looking at the new luxury handbags and browsed their site a few months back. Would she love to own a brand new $7,500 handbag? Of course – but is she in the market to buy one? Not at the moment, as we have a young son and a mortgage so it’s not at the top of our priority list. She does have ‘intent’ to one day own that Chanel Purse – however, from an ‘action’ standpoint she’s made more purchases at Tory Burch in the last year. Based on her purchase history, competitors of Tory Burch within the same price range would be much more relevant to her. Knowing where someone intends to spend their money is important, but truly understanding WHAT they spend their money on is more valuable.

Figg’s solution

Hyper-targeting consumers based on action has always been at the core of our platform. As a cookie-less technology from the beginning, we have never relied on third-party data to inform decisions for our brand partners. Our concept is simple. We are a 100% performance marketing platform that connects brands with customers in real time with the ability to hyper-target users based on their actual historical purchase history. We have direct integrations with major Financial Institutions as well as Visa, MasterCard and American Express where we leverage this data to serve incentivized offers in the form of cash back to a consumer. Knowing where, when and how much your customer is spending is extremely powerful to create a meaningful and relevant experience.

Our platform enables marketers to target their customers at an even more granular level of targeting, all without the use of third-party cookies. Do you want to target new customers with 0X purchases at your brand in the last 12 months? Lapsed customers? Competitor customers? Do you want to increase customer retention and loyalty? We can definitely help with any of the above.

The data privacy and security

Our card-linked platform allows our banks and publisher partners to keep their clients data safe, only sharing necessary details to give consumers meaningful rewards from brands without sharing personally identifiable information.

Overall, 2022 will be an exciting and challenging year for a lot of marketers. Card-linked marketing will be a viable marketing channel for brands and agencies looking for alternatives for third-party cookies.

 

Krista Skipper, Manager of National Advertising Partnerships

Figgs’ Employee Spotlight series highlights a different employee every month, offering an inside look into our company culture and the talented individuals who make up our team.

For our March spotlight we are featuring Krista Skipper, one of our advertising partnership gurus. Krista was first drawn to our team after attending an all-company bonfire with her husband, Jeff (who happens to be Figg’s Vice President of Agency Partnerships). She saw Jeff’s genuine passion for our industry and met first-hand the welcoming bunch she now calls her team. She states “I had never met such a goal-hungry team and I knew I had to be a part of it”. The collaborative culture is what keeps Krista motivated and at home at Figg. Since joining the team just over two years ago, Krista has grown from a Business Development role to our Manager of National Advertising Partnerships. It’s her grit, charisma, and solution-selling approach that keeps her thriving at Figg.

Krista’s social character works seamlessly with our clients when it comes to collaborating on goals, problem solving and proposing innovative ideas. She takes time to cater to the uniqueness of each of our clients, which helps our team to meet and exceed expectations. Krista’s favorite part of her day-to-day is watching a new partnership grow from the ground up, transforming into a strong foundation that Figg gets to continuously nurture. The open communication between all departments has made Krista feel limitless when it comes to seeking a variety of resources and fulfilling her personal growth.

Shifting from businesses development to her current sales role, Krista feels humbled to be included in each step of the journey with our clients. She views each account as a singular project that she gets to bring to life. To achieve this, she works closely with our analytics team to help define the size of an opportunity and determine how each campaign can perform. Krista’s competitive nature keeps her motivated to continue setting result-driven goals to share with our clients.

When Krista isn’t at the office, she likes to kick off her morning with a cup of keto coffee, an early pilates class and spend some quality time with her son. If Krista were offered a ‘surprise day off’ she would pack up the car and take her son to the zoo! Her little one has a sweet obsession with king penguins and Krista has a soft spot for the ever-so-clumsy sloth. Krista also appreciates going with the flow and relishing in the moments that become memories- especially when it comes to being around her family.

To conclude, we are lucky to have a go-getter like Krista on our team at Figg. Thank you for all you do, Krista!